Get Help. Log in to see a list of system administration support pages for individual labs, divisions, and programs. The Help Desk team completed the transition of tasks from the Computer Production Group and the Database Services Team as those groups were phased out. Uploading files. Help Desk. The CISL Help Desk received 11,405 ExtraView tickets in FY2017. As of October 1st, ExtraView will no longer be the CISL Customer Support application. Home » Directory » UCAR » NCAR » CISL » User Services Section. NETS Help Desk - Any request related to networking or telephones. When you contact us, the Help Desk team responds or refers your request to the personnel best qualified to assist you. Of the total tickets submitted, the Help Desk team closed 2,519 tickets in an average of 4.14 days (median, 0.75 days), or 210 per month on average. Help Desk. Resource Status Call 303-497-2400 ... and support services. An additional 708 user support tickets were fielded related primarily to managing allocations and accounting, with an average response time of 6.4 days (median, 1.0 days). All staff members can get support with business applications and UCAR IT services through this portal. CISL’s User Services Section (USS) unites four functions – the CISL Help Desk, Consulting Services, Documentation, and Accounts and Allocations – to streamline and coordinate user-oriented procedures and support activities. About. Use the service desk links below to submit help requests or to search by keyword to find to relevant documentation and knowledge base articles. Log in to ftp.ucar.edu with your FTP client (see image) or by entering the following on your command line. Undertake expert consultation and short literature review/desk-based search to scope a list of activities considered to be positive and negative for biodiversity and silk. CISL’s User Services Section (USS) unites four functions – the CISL Help Desk, Consulting Services, Documentation, and Accounts and Allocations – to streamline and coordinate user-oriented procedures and support activities. Log in with your UCAR username and CIT password. A large portion of the increased volume was linked to the arrival of Yellowstone and use of the ticket system to track error conditions on the many hardware components. NCAR and UCAR staff can get help with ACOM IT, CISL IT, Concur, UCAR IT, UProcure, and Workday. In FY2016, the ticket system recorded 10,843 tickets to the CISL Help Desk, a 5% … To report any critical system problems, call 303-497-2400 or select the “System issue” icon in the NCAR Research Computing support portal. NCAR is one of only a small number of institutions with the resources and support services necessary to conduct high-end climate research, model development, and support for field campaigns. Announcement Timing: Wednesday, February 26, 2020 to Friday, March 6, 2020. CISL Customer Support Updates. NETS Help Desk - Any request related to networking or telephones. Benchmarking, testing, and troubleshooting related to the Yellowstone HPC environment. Contact Info Cochin International Airport Ltd. CIN: U63033KL1994PLC007803 Registered office: Room no.35, 4th floor, GCDA commercial complex, Marine Drive, Cochin-682 031 When looking at the details of a Calendar event you will see rooms and resources that have been booked only in the guest list, and no longer both there and in the Location field. Support for emergencies is available 24x7. The consultants are also available for online meetings on request. CISL Help Desk - Any problem not specifically related to networking resolvable by the NETS group, or not related to installing, relocating and removing large pieces of equipment such as servers and supercomputers. Task 2: Align incentives to support better outcomes; Task 3: Drive socially useful innovation; Task 4: Ensure capital acts for the long term; ... Computer-and-desk.png Cambridge Institute for Sustainability Leadership Education Graduate Study ... CISL is monitoring the Covid-19 situation and responding accordingly to UK Government and WHO advice. Get Help. Users of high-performance computing (HPC) systems and UCAR staff will get support through new “NCAR Research Computing” and “Staff Support” portals respectively. Employer support; In a workshop; Progression Key; Alumni logos; Key 1; Key 2; River Cam; Cambridge city; MSt image; Diploma image; PCSB image; IDBE image; Labs image; IDBE Graduation; Leadership labs; ... Graduate study with CISL. Contact CISL help desk (cislhelp@ucar.edu) for a Apple Developer ID certificate. At present, we expect to deliver our Graduate … ... Get Help. Thanks, CPO & NETS Empowering people to achieve more. The Staff Support portal is for CISL personnel and NCAR directorate staff who need workstation support, and by UCAR staff who need support for enterprise IT services operated by CISL. CISL Customer Support Updates. In FY2016, the ticket system recorded 10,843 tickets to the CISL Help Desk, a 5% … Routine help is available between 7:30 a.m. and 5 p.m. Mountain time, Monday through Friday, except for holidays. Help Desk; Contact Us; Call: (215) 914-6425; Information. David Hart is manager of CISL's User Services Section, where he oversees allocations for HPC systems, the CISL Help Desk and Consulting Services Group. This material is based upon work supported by the National Center for Atmospheric Research, a major facility sponsored by the National Science Foundation and managed … CISL Help Desk - Any problem not specifically related to networking resolvable by the NETS group, or not related to installing, relocating and removing large pieces of equipment such as servers and supercomputers. ftp ftp.ucar.edu. ftp ftp.ucar.edu. Announcements; Classifieds; Cafeteria Menu; Delphi Q&A Service; Subscribe to Staff Notes Daily; Recent OpenSky Contributors. Barb Lupi (AOSS administrator) Mary Nehls-Frumkin (AOSS Department & … If the code is parallel, include information about the number of processors on which it runs and what must be done to change processor counts. If you have a particularly difficult computing problem, CISL staff may need to re-create the situation to fully analyze it and develop a solution. Computational and Information Systems Laboratory, list of system administration support pages, CISL High Performance Computing Advisory Panel. Resource Status ... To request an ftp.ucar.edu account, contact CISL IT Support. Click to begin. You will be in your own personal directory (/pub/cisl/username, for example) and can upload files only to that directory or subdirectories that you create. NWSC User Services and Support . CGD Help [help@cgd.ucar.edu] CGD Web Help [webhelp@cgd.ucar.edu] Proposal Assistance [Silvia Gentile] Contact CGD Laboratory Office; CGD Contacts; CGD Proposal Website; Staff Support Resources; Staff Directories. Home » Directory » UCAR » NCAR » CISL » User Services Section. Transform Your Communications With 3CX . Please use the new Service Desk application at Service Desk or Submit a new CISL Help Desk issue by sending email to cislhelp@ucar.edu. You must protect your Duo or YubiKey solution by agreeing to the following: NWSC users can use the CISL Help desk and consulting services: cislhelp@ucar.edu Phone: 307-996-4399 Use NCAR Research Computing for help with Cheyenne, Casper, and related data-storage systems such as GLADE and Campaign Storage. Special campaigns, including the Accelerated Scientific Discovery (ASD) projects, on the Yellowstone system. These include models that help researchers understand the impact of regional and global climate change, and tools and libraries for analyzing and visualizing data. Help Desk. Support users of NCAR flagship models such as the Community Earth System Model (CESM) and the Weather Research and Forecasting model (WRF) on the Yellowstone system. ... CISL is committed to providing world-class user … These include models that help researchers understand the impact of regional and global climate change, and tools and libraries for analyzing and visualizing data. Support portal icon Undertake expert consultation and short literature review/desk-based search to scope a list of activities considered to be positive and negative for biodiversity and silk. Want to write a fair and honest review? The CISL User Services teams closed 5,488 support requests after interacting with service groups as needed. Click to begin. This ongoing service for users is supported by NSF Core funds including CSL funding. The JupyterHub deployment that CISL manages allows "push-button" access to NCAR's Cheyenne supercomputing resource and the Casper cluster of nodes used for data analysis and visualization, machine learning, and deep learning. In FY2013, CISL staff fielded more than 13,000 help requests to the CISL Help Desk, which are grouped into the general categories shown here. CISL tracks user support activity for this growing community using an ExtraView trouble ticket system. The CISL Help Desk and Consulting Office will be closed today 12/4/2019 3:00 pm - 5:00 pm for a CISL function. ... Support. You will be in your own personal directory (/pub/cisl/username, for example) and can upload files only to that directory or subdirectories that you create. Consultants are on duty 8 a.m. to 5 p.m. Mountain time, Monday through Friday. We are closed to walk-in help and consulting requests until further notice in keeping with NCAR/UCAR policy regarding COVID-19. 2400, googleadmin@ucar.edu. Help Desk; Contact Us; Call: (215) 914-6425; Information. CISL’s User Services Section unites four functions – the CISL Help Desk, Consulting Services, Documentation, and Accounts and Allocations – under the User Services Section to streamline and fully coordinate user-oriented procedures and support activities. Consultants are on duty 8 a.m. to 5 p.m. Mountain time, Monday through Friday. Call 303-497-2400 Temporarily closed to walk-ins User Services Section (USSSEC) An A-Z listing of our organization is also available. Quick reporting will help the organization minimize security risk. They will point you to someone who has the correct credentials to obtain this certificate from developer.apple.com. Division / Section Staff Directory (4) Name Division Title; Flaherty, David : USSSEC: Help Desk Technician: Smart, Michelle : USSSEC: User Support Spec: Smith, BJ : USSSEC: Writer/Editor III: Williams, Shelby : USSSEC: Help … Short interruptions are expected during the move as network connectivity for the affected services will take approximately 30 seconds to transition. Let us know if your code requires use of a third-party software library such as NetCDF. We appreciate your feedback. The CISL User Services Section manages notices posted to the CISL Status list to ensure that they are relevant to users. NCAR Research Computing portal. ), Computational & Information Systems Laboratory, Atmospheric Chemistry Observations & Modeling, Mesoscale & Microscale Meterology Laboratory. Staff Directory; CGD Staff Directories; UCAR NCAR White Pages; Web Applications. User Services Section (USSSEC) An A-Z listing of our organization is also available. ... Get Help. Creator: UCAR/NCAR/CISL/DSS > Data Support Section,Scientific Computing Division, National Center for Atmospheric Research, University Corporation for Atmospheric Research; Publisher: UCAR/NCAR/CISL/DSS > Data Support Section,Scientific Computing Division, National Center for Atmospheric Research, University Corporation for Atmospheric Research; ... CISL/DSS P.O. (CISL’s Network Engineering and Telecommunications Section (NETS) fielded an additional 1,370 help requests not shown here. Resource Status ... NCAR and CISL have developed and support a number of freely available software packages for visualization, data analysis, weather prediction, and high-performance computation. Provide sample output and describe how it is produced. In the same interval, Consulting Services staff resolved 2,268 more complex requests with an average response time of 16.9 days (median, 5.04 days). What restrictions are there on processor counts? If you have any issues, please contact your designated IT team members, the CISL Help Desk (https://servicedesk.ucar.edu) or the NOC (307-996-4300) to request assistance. CISL’s Consulting and Help Desk services will be available as usual over the holidays except for Christmas Day and New Year’s Day. Short interruptions are expected during the move as network connectivity for the affected services will take approximately 30 seconds to transition. During FY2013, CISL user services staff shepherded the user community through the major transitions associated with moving to the Yellowstone system at the NCAR-Wyoming Supercomputing Center (NWSC). If assistance is needed, please contact your local system administrator or the CISL Help Desk. 2400, googleadmin@ucar.edu. For assistance with any urgent issues, call 303-497-2400 or email cislhelp@ucar.edu both of which are always monitored. Please use the new Service Desk application at Service Desk or Submit a new CISL Help Desk issue by sending email to cislhelp@ucar.edu. 3CX is a software based PBX which runs on mainstream operating systems, and works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the … Thanks, CPO & NETS The CISL Help Desk received 11,405 ExtraView tickets in FY2017. Making people successful in a changing world. Contact Info Cochin International Airport Ltd. CIN: U63033KL1994PLC007803 Registered office: Room no.35, 4th floor, GCDA commercial complex, Marine Drive, Cochin-682 031 Users of high-performance computing (HPC) systems and UCAR staff will get support through new “NCAR Research Computing” and “Staff Support” portals respectively. For assistance with any urgent issues, call 303-497-2400 or email cislhelp@ucar.edu both of which are always monitored. CISL’s strategic commitment to provide robust, accessible, and innovative information services and tools to our customers includes end-to-end services for NCAR’s supercomputer users with both 24x7 frontline user support and consulting services for providing in-depth expertise. Do you expect identical results if the code runs on a different number of processors? If you have any issues, please contact your designated IT team members, the CISL Help Desk (https://servicedesk.ucar.edu) or the NOC (307-996-4300) to request assistance. Talk about quality, responsiveness, professionalism, etc. This work supports CISL’s computing imperative to provide hardware cyberinfrastructure customized for the atmospheric and related sciences. CISL’s User Services Section (USS) unites four functions – the CISL Help Desk, Consulting Services, Documentation, and Accounts and Allocations – to streamline and coordinate user-oriented procedures and support activities. Teach training courses for users of CISL’s supercomputing, storage, and data analysis and visualization resources. Working at a desk Cambridge Institute for Sustainability Leadership Education Graduate Study Images. User Services Section. ... Support. Find Answers. Resource Status Call 303-497-2400 ... and support services. Self-help, find answers, troubleshoot problems, and discover documentation. In FY2013, the ticket system recorded 13,141 tickets to the CISL Help Desk. CISL’s User Services Section unites four functions – the CISL Help Desk, Consulting Services, Documentation, and Accounts and Allocations – under the User Services Section to streamline and fully coordinate user-oriented procedures and support activities. It gives users the ability to create, save, and share Jupyter Notebooks through the JupyterLab interface and to run interactive, … For example, does the code require recompiling? Transform Your Communications With 3CX . Keep in mind that if you unsubscribe from all Notifier lists, you will not receive timely system status information. Consultants are on duty 8 a.m. to 5 p.m. Mountain time, Monday through Friday. If you do not have a CIT password, call CISL at 303-497-2400. About. User Services Section. We apologize for any inconvenience and thank everyone for their patience and understanding. ... send a 1 page expression of interest and CV to … To report any critical system problems, call 303-497-2400 or select the “System issue” icon in the NCAR Research Computing support portal. David Hart is manager of CISL's User Services Section, where he handles allocations for CISL's high-performance computing systems and oversees the CISL Help Desk and Consulting Services Group. Log in to ftp.ucar.edu with your FTP client (see image) or by entering the following on your command line. Help Desk. CISL Italian Syndicate. Submit a request | Help Desk and Consulting | Computing assistance | Data help | Feedback. Barb Lupi (AOSS administrator) Mary Nehls-Frumkin (AOSS Department & … The CISL User Services teams closed 5,488 support requests after interacting with service groups as needed. NCAR Research Computing portal. CISL’s User Services Section unites four functions – the CISL Help Desk, Consulting Services, Documentation, and Accounts and Allocations – under the User Services Section to streamline and coordinate user-oriented procedures and support activities. Provide any other information that you think might be useful for analyzing and debugging the problem. For the Consulting Services Group, user support efforts in FY2013 focused on helping the user community make full use of the system’s capability. Please use this form to make suggestions for improving our user documentation or other support and services. See Authenticating with Duofor details. To fine-tune your Notifier subscriptions, log in to Notifier. Staff Directory; CGD Staff Directories; UCAR NCAR White Pages; Web Applications. Support portal icon ... to be positive/negative for biodiversity in silk production. NWSC User Services and Support . Michelle Smart & the CISL help desk and data base team (CISL Help Desk and Consulting Services) Davide Del Vento, Sidd Gosh (CISL Help Desk and Consulting Services) Support Team at the University of Michigan: We thank the University of Michigan, Department of Atmospheric, Oceanic & Space Sciences (AOSS) team. If not, what difference do you expect? To fine-tune your Notifier subscriptions, log in to Notifier. NCAR is one of only a small number of institutions with the resources and support services necessary to conduct high-end climate research, model development, and support for field campaigns. CISL Italian Syndicate. CISL’s User Services Section (USS) unites four functions – the CISL Help Desk, Consulting Services, Documentation, and Accounts and Allocations – to streamline and coordinate user-oriented procedures and support activities. Please work directly with the consultant on duty to schedule an online meeting. Help Desk and Consulting. Consultants continue to respond to tickets submitted through the NCAR Research Computing portal and by phone at 303-497-2400. See Also. CISL’s User Services Section unites four functions – the CISL Help Desk, Consulting Services, Documentation, and Accounts and Allocations – under the User Services Section to streamline and fully coordinate user-oriented procedures and support activities. David Hart is manager of CISL's User Services Section, where he handles allocations for CISL's high-performance computing systems and oversees the CISL Help Desk and Consulting Services Groups in supporting users, gathering user input into CISL's hardware and user environments, and improving the user experience. Once you are put in touch with the right person, s/he will ask for a certificate signing request or.csr file. Knowledge Base. If assistance is needed, please contact your local system administrator or the CISL Help Desk. Self-help, find answers, troubleshoot problems, and discover documentation. Transitioning from the IBM Power 575 cluster Bluefire and the Mesa Lab GLADE disk resource. CISL’s User Services Section unites four functions – the CISL Help Desk, Consulting Services, Documentation, and Accounts and Allocations – under the User Services Section to streamline and coordinate user-oriented procedures and support activities. … … David Hart is manager of CISL's User Services Section, where he handles allocations for CISL's high-performance computing systems and oversees the CISL Help Desk and Consulting Services Groups in supporting users, gathering user input into CISL's hardware and user environments, and improving the user experience. Support for emergencies is available 24x7. Find Answers. Creator: UCAR/NCAR/CISL/DSS > Data Support Section,Scientific Computing Division, National Center for Atmospheric Research, University Corporation for Atmospheric Research; Publisher: UCAR/NCAR/CISL/DSS > Data Support Section,Scientific Computing Division, National Center for Atmospheric Research, University Corporation for Atmospheric Research; ... CISL/DSS P.O. CISL’s consulting experts devoted considerable effort in FY2013 to implementing the key elements of the Yellowstone user environment to ensure the most seamless transition possible for users. The JupyterHub deployment that CISL manages allows "push-button" access to NCAR's Cheyenne supercomputing resource and the Casper cluster of nodes used for data analysis and visualization, machine learning, and deep learning. Prepare instructions that are sufficient to run the code on a system with the same architecture and system software as what you are using. Logging in with the Duo two-factor authentication (2FA) service requires the user to enter a "CIT" password in conjunction with the Duo Mobile app or a landline phone. When you contact us, the Help Desk team responds or refers your request to the personnel best qualified to assist you. The Jira Service Desk platform that serves the NCAR Research Computing and Staff Support portals at support.ucar.edu provides an easy, convenient way to provide valuable feedback about the quality of service you receive on each ticket submitted. Task 2: Align incentives to support better outcomes; Task 3: Drive socially useful innovation; Task 4: Ensure capital acts for the long term; ... Computer-and-desk.png Cambridge Institute for Sustainability Leadership Education Graduate Study ... CISL is monitoring the Covid-19 situation and responding accordingly to UK Government and WHO advice. The CISL Help Desk and Consulting Office will be closed today 12/4/2019 3:00 pm - 5:00 pm for a CISL function. See Also. Routine help is available between 7:30 a.m. and 5 p.m. Mountain time, Monday through Friday, except for holidays. The CISL Help Desk and Consulting Office will be closed Thursday and Friday, Nov. 23 and 24, for the Thanksgiving holiday weekend. Making people successful in a changing world. A small revision to Google Calendar in early January will change the way an event looks. During FY2013, CISL user services staff shepherded the user community through the major transitions associated with moving to the … Photo of CISL LEENE (General cargo vessel, IMO: 8509014, MMSI: 677071700, Callsign: 5IM817, Flag: Tanzania, Photo-ID: 73879) taken by flyer682. Keep in mind that if you unsubscribe from all Notifier lists, you will not receive timely system status information. In FY2013, more than 900 new users joined the CISL computing community, with 492 university projects active during the year on CISL resources, along with a new set of NCAR and large-scale Climate Simulation Laboratory (CSL) projects. Contact CISL help desk (cislhelp@ucar.edu) for a Apple Developer ID certificate. The CISL Help Desk and Consulting Office will be closed Thursday and Friday, Nov. 23 and 24, for the Thanksgiving holiday weekend. Image from the CISL … Empowering people to achieve more. Knowledge Base. Talk about quality, responsiveness, professionalism, etc. As a discipline-specific computing … The Research Data Archive (RDA) staff provides a number of services in support of data needs. Once you are put in touch with the right person, s/he will ask for a certificate signing request or.csr file. NWSC users can use the CISL Help desk and consulting services: cislhelp@ucar.edu Phone: 307-996-4399 As a discipline-specific computing … For assistance with any urgent issues, call 303-497-2400 or email cislhelp@ucar.edu both of which are always monitored. At present, we expect to deliver our Graduate … During FY2013, CISL user services staff shepherded the user community through the major transitions associated with moving to the … David Hart is manager of CISL's User Services Section, where he oversees allocations for HPC systems, the CISL Help Desk and Consulting Services Group. Working at a desk Cambridge Institute for Sustainability Leadership Education Graduate Study Images. Uploading files. Want to write a fair and honest review? Take these steps to help us resolve such situations most efficiently: The Digital Asset Services Hub (DASH) provides guidance and training, search and discovery, and access services for open access digital assets from NCAR and UCAR Community Programs (UCP), including data sets, publications, software, and models. Photographer's comment: Rangitata sailing from Timaru, New Zealand on 6 May 1993 during heavy rainfall Use these guidelines. ... CISL is committed to providing world-class user … When you contact us, the Help Desk team responds or refers your request to the personnel best qualified to assist you. Division / Section Staff Directory (4) Name Division Title; Flaherty, David : USSSEC: Help Desk Technician: Smart, Michelle : USSSEC: User Support Spec: Smith, BJ : USSSEC: Writer/Editor III: Williams, Shelby : USSSEC: Help … Resource Status ... To request an ftp.ucar.edu account, contact CISL IT Support. ... to be positive/negative for biodiversity in silk production. CISL’s Consulting and Help Desk services will be available as usual over the holidays except for Christmas Day and New Year’s Day. 3CX is a software based PBX which runs on mainstream operating systems, and works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the … Announcements; Classifieds; Cafeteria Menu; Delphi Q&A Service; Subscribe to Staff Notes Daily; Recent OpenSky Contributors. NCAR and UCAR staff can get help with ACOM IT, CISL IT, Concur, UCAR IT, UProcure, and Workday. Staff Notes Daily. Posted by CISL Help Desk at ext. Routine help is available between 7:30 a.m. and 5 p.m. Mountain time, Monday through Friday, except for holidays. Help Desk. Help Desk. Protecting your Duo app or YubiKey token. Resources include search capabilities for finding data, tools to operate on a variety of data formats, and ancillary services to support unique user needs. This material is based upon work supported by the National Center for Atmospheric Research, a major facility sponsored by the National Science Foundation and managed … Loss, theft, or compromise of a YubiKey must be reported within 48 hours to the CISL Help Desk at x2400 (303-497-2400). Michelle Smart & the CISL help desk and data base team (CISL Help Desk and Consulting Services) Davide Del Vento, Sidd Gosh (CISL Help Desk and Consulting Services) Support Team at the University of Michigan: We thank the University of Michigan, Department of Atmospheric, Oceanic & Space Sciences (AOSS) team. When looking at the details of a Calendar event you will see rooms and resources that have been booked only in the guest list, and no longer both there and in the Location field. CISL will transition to using the Jira Service Desk ticket system on Tuesday, October 1, to help users quickly find the information or assistance they need. For assistance with any urgent issues, call 303-497-2400 or email cislhelp@ucar.edu both of which are always monitored. Image from the CISL … They will point you to someone who has the correct credentials to obtain this certificate from developer.apple.com. ... send a 1 page expression of interest and CV to … Resource Status ... NCAR and CISL have developed and support a number of freely available software packages for visualization, data analysis, weather prediction, and high-performance computation. The CISL User Services Section manages notices posted to the CISL Status list to ensure that they are relevant to users.
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