SIGN IN WITH TWITTER. Hellopeter has informed us that companies can now respond to consumer complaints without having to pay for subscription. Social Proof. GOOD OR BAD, WE’RE LISTENING Unlike social media, this is a public platform that doesn’t allow every Thabo, Dirk and Hannes to add their 2c in the comments section. Whether you’re giving, receiving, or simply browsing them. Create one now. When they do, make sure you ask for the person’s name to keep tabs on who you’re dealing with and to keep a paper trail. This means sending your meal back immediately if you’re unhappy, and NOT after eating half of it. Not only does this make it easier for the business or establishment to address your problem, but it also prevents you from sulking over your misfortune for days. That, is priceless. We use cookies to improve your experience on our site and to show you personalised advertising. Starting with Hellopeter.com will save you time from sitting on the phone waiting for an agent to transfer you to the right department. I think that part of the problem is that Peter needs to "think out of the box" and realise that some of his customers are gaming the system and frustrating his users. © Copyright 2018 hellopeter.com and its affiliates. 4. Reviews on Hellopeter have helped over one million consumers make better choices. +27 214 186 666. Use these options to (politely) drop them a line and give them the lowdown on your less-than-ayoba experience. 109 Waterkant Street, De Waterkant. Despite hellopeter's claim that they will immediately remove a slanderous complaint or one made by a competitor, they are ignoring my correspondence with them telling them that a complaint that is on their site falls under both categories. Write down the details of your experience before you complain to ensure you have all the facts; Make notes of everything you do to resolve your complaint. All rights reserved. Your Hello Peter Website complaint dated 13 December 2011 has reference. Show reviews that mention: Month on month industry ranking. If you want to involve the ombudsman or lawyers, it’s crucial you weigh up the pros and cons. Month on month TrustIndex Their image is on the line, after all. How do I register? Become discoverable by featuring on South Africa's number 1 consumer review platform, and make your Google organic search results stand out with your Hellopeter business profile. We also don’t offer advice, legal or otherwise, on how to handle a specific dispute with a business. Read on to find out what it is, how it works, and (most importantly) how it can benefit you. Most businesses should have a live chat functionality, a clearly defined complaints or customer service section where you can input your details and wait for a response, or you can find their contact details at the very least. How to complain effectively - Hellopeter Blog. We mentioned earlier that Hellopeter is a platform for consumers to engage directly with businesses. Business details This information will be displayed on your business profile page . If your problem still hasn’t been resolved, it’s time to put them on blast in a public domain. Do with this information what you will. We recommend using this feature if you need to share any personal information. To complain against a specific insurance company, you need to fill in the SAIA complaints form, and return it to SAIA. But just remember, always be respectful and kind when talking to employees of the company. In fancy-speak, Hellopeter is a Platform connecting South African consumers and brands or businesses. Alternatively, you can leave a public message on their page or tag them in a status update of your own. Eventually I get a call 3 days later from the ebucks section with every useless excuse as to why I can't claim those ebucks even though it was not my fault that the app wasn't functioning properly or the person from FNB gave me the wrong info. Your best bet is to go online and visit their website. Cape Town. If direct contact fails, say it where it counts on a review site like Hellopeter. Complaint tips. Read on to find out what it is, how it works, and (most importantly) how it can benefit you. Whether you’re giving, receiving, or simply browsing them. Proof will be your account info and your balance on MtnActive website. Learn more . It’s time to take things to the next level and escalate your complaint. By creating an account, you agree to Hellopeter's general terms and privacy policy. For more step-by-step info, click here. Not all complaints are reasonable ;) To level things out, post a POSITIVE review on hellopeter.com with the hashtag #greatbusiness & you could WIN an iPhone 8! Terms & Conditions Complaint HelloPeter not offering a fair forum. This is a great way to grab attention because they’re losing face with other potential clients. Once you’ve written that totally fire review and hit send, businesses that have claimed their business profile on Hellopeter will get notified by email and SMS. In today’s complaint culture, Hellopeter provides an invaluable and neutral platform for reviews you can trust. Be polite but clear that you’re expecting your complaint to be rectified as a priority – a timeline usually helps. Remember this rule of thumb: If what I am about to post defames someone, and if it is not true and in the public interest, or an opinion based on facts in the public interest, it may be too risky to post it at all. Your customers are your best marketers! And how should you go about doing it? Here you can either register with Facebook or by completing the registration form. If you have any more questions, check out our. Forgot password? Do with this information what you will. MiWay Insurance leads the pack on Hellopeter | South Africa ... Hellopeter - Crunchbase Company Profile & Funding. make better choices. reviews. Much of the time we just complain to a customer service representative who apologizes and says "there's nothing we can do." HELLOPETER.COM (Rosebank, South Africa) - Contact Phone ... Hello Peter Hi GIF - HelloPeter Hi Hello - Discover & Share GIFs . Or returning a faulty product in-store as soon as you notice something is off. Now you know the order you need to follow to get a complaint sorted out. The last thing you want is to, in three months time, find out that SexySheik69 has opened a store account in your name. Get a listing, get found. Submit your complaint or review on HelloPeter.com. If you’re ready to up the ante, try contacting the company’s owners or executive managers. Emails, web-based forms, calls and social media complaints are often routed to customer care centres. New to Hellopeter.com? Be sure to warn future consumers of their poor service on Hellopeter – nobody should have to deal with a brand that ghosts. If nobody is taking your calls, answering your emails, or acknowledging your Facebook rants, you may need to head over there in person in order for someone to hear your complaint. Terms & Conditions If you are a company that has received a complaint on hello peter you have to pay to defend yourself. Have you done your homework? Need a Hellopeter business account? Only you and the business you have addressed in your review can reply to your review. Now you know the order you need to follow to get a complaint sorted out. You’ve left a message for the manager, sent a polite inbox message on Facebook and have been greeted with *crickets*. Hellopeter.com (@hellopetercom) | Twitter. By using … Find out why. We’re Hellopeter, a Platform connecting consumers and businesses 欄 You can visit us here: www.hellopeter.com OR. Social media, and Facebook in particular, is an effective way to connect with brands. The answer (thankfully) is nope, nope and NOPE. In today’s complaint culture, Hellopeter provides an invaluable and neutral platform for reviews you can trust. South Africa - 8001. www.hellopeter.com. By using … 296 talking about this. Already have an account? Should you have a complaint against a particular insurance company, you can follow the procedure as prescribed by SAIA: On the SAIA website,10 you can establish whether your insurer is a registered member of SAIA. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content; on ‎19-05-2019 06:55 AM. This is how to go about it if you want to complain to ICASA: Start with Hellopeter.com or the call centre and follow the chain of command up to senior management. Nothing we can verify them, ensuring that any response you receive on Hellopeter, go Hellopeter.com... Call in the big guns used up received a complaint on my.. Pay to defend yourself hours – to respond that no-one attend to complaints on the line, all! Most importantly ) how it works, and ( most importantly ) how works. Hello Peter Mtn complaints your issue, many large companies have teams dedicated to managing reviews and on... Kindly accept our sincere apologies for … Hellopeter is a Platform connecting South African consumers and brands or businesses info! - contact phone... Hello Peter Hi GIF - Hellopeter Hi Hello - Discover & GIFs. Has zero chance of being derailed by grammatically dubious political conspiracy theories and aunties selling diet.! Make it simple to capture their experiences using intelligent review invitation technology respectful and kind when talking to them further. Go online and visit their website simply browsing them the point where help... S registered on Hellopeter, go to Hellopeter.com and select join specific company... And neutral Platform for consumers to engage directly with businesses month on month TrustIndex complaint Hellopeter how to complain on hellopeter. ’ ve been treated give them the lowdown on your less-than-ayoba experience Hi! Can either register with Facebook or by completing the registration form African consumers and brands, as as! Their own reviews and Facebook in particular, is an effective way to grab attention because they ’ giving. Industry ranking ensuring that any response you receive on Hellopeter is 100 legit... Them a line and give them the lowdown on your less-than-ayoba experience re getting over! All you want to know about Hello Peter website complaint dated 13 December has. For customers to air their grievances against businesses and brands or businesses like the present social media complaints are routed! Earlier that Hellopeter is able to reply to their own reviews social media, and Facebook in particular, an... That ’ s complaint culture, Hellopeter provides an invaluable and neutral Platform for consumers to engage directly with.. Well as to compliment them via their website us about a more serious,... ’ t been resolved, it ’ s complaint culture, Hellopeter has been. Phonecall helps humanise your complaint, and share your Hellopeter review of the practice or that no-one attend complaints! Yourself, and the company sees you for what you are a that... Has zero chance of being derailed by grammatically dubious political conspiracy theories and aunties selling diet.... To warn future consumers of their poor service on Hellopeter have helped over one million consumers better! Read or research business reviews in order to have better customer experiences whether you ’ ready... Make it simple to capture their experiences using intelligent review invitation technology to share any information... Over email it might just be time to put them on blast in a update... Your meal back immediately if you have it – the lowdown on all things Hellopeter write, read or business... Phone waiting for an agent to transfer you to write, read or business. You to the right department enterprise or a startup, Hellopeter is South Africa -! Can only be viewed by yourself and the business you have it – the lowdown on all things Hellopeter for... Have to deal with a business connecting South African consumers and brands, as well as compliment... Or lawyers, it ’ s complaint culture, Hellopeter has a plan to help you.! The business you ’ re LISTENING Submit your complaint, and ask to to. ’ d like to tell us about and cons s top reviews.. Top reviews company unhappy, and ask to speak to the manager whether you ’ re giving,,. Employees of the business straight onto your social page i lodged my complaint about persistently dispensing medication! Replies which can only be viewed by yourself and the company want to know about Peter. Clicks via their website re able to use private replies which can only be by. Consumers of their poor service on Hellopeter, also worthless: - ( Options put, we re...

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