My email stopped working with the following error message. Try logging in here to your email account: And delete any emails in the trash and bin folders. Thank you soo much, I too was getting very frustrated! 3. Your iPhone can't get an email if it's not connected to the internet.You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email.. To connect to a cellular network, tap Settings > Cellular > and move the Cellular Data slider to off/white and then back to on/green. If this doesn't work (it should) then use the 16 digit password link as posted earlier in this thread. Set up the account on your device ipad/iphone - but do it under the Yahoo set up option. Thus two servers could still be 'trying' to access your mail messages. You can't create a new email account through Sky as we no longer offer this service. Setup failed. Check iPhone network connection. My sky emails have stopped working on my iPhone so Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Post 03/03/2020 04:49 PM. My drafts, sent emails and junk emails are all there but my inbox is empty and it's refusing to download the messages. You can post the email address on the private message that I've provided. I too deleted my sky email account and reinstated it using Yahoo. https://www.sky.com/sky-yahoo-mail/manage-apps. 04:30 PM Question: Q: My sky email has stopped working on my ipad but I can access it from elsewhere. Thanks for responding though. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Verify that you have entered the correct account info in mail settings". If resetting your box didn't work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. The iPad stopped working on Thursday 20 November, and the iPhone stopped on Wednesday 26th November. While most of our technology and programs work more often than not, we definitely notice when they stop working. If Mail can't find your email settings, then you will need to enter them manually. 2. Sky yahoo email has stopped working on my Samsung tablet, tried clearing cache & data, also tried to re-add the account, says username or password not recognised, or imap / pop3 access isn't turned on for this account. I have spent all afternoon trying to fix it using the passwords genereated by Sky, but without success. Sky Email – What To Do When It Become Unresponsive On iPhone. Thanks for the advice, zoar. It is only receiving email which is broken, I am able to send mail … Other two email addresses working fine. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. Step #1. Suddenly one of them (my main business one) has stopped receiving emails on my ipad & iphone only. 1 Recommended Answer 42 Replies 218 Upvotes. However. Keep the generated password page open until you have successfully received / sent email. Step #3. Whilst this works initially, after a few days the mail stops updating or doesn't update with all the mails ( when compared to the web browser version). There are many issues that can cause your iPhone email to not work properly. Report Post. The IMAP/SMTP service is disabled. It continued to say it didn’t recognize the password (even though I know it is correct). My Huawei P20 Pro stopped receiving emails and now I cannot add an account. Now, tap on Delete Account. Any email issue, whether an email isn't coming in or isn't going out, can be resolved by performing some basic checks. It d idn’t recognize my password so I changed the password. My emails have stopped working on my iPhone - it keeps saying the password is wrong but I haven't changed it . I am on IOS 12 on my iPad, IOS 13 on my iPhone and Outlook 2019 on my PC iPhone settings unchanged for months. I then reset my email password this afternoon and then waited a further hour before trying to reconnect. Restart your box: Press the standby button on your remote, then turn your box off at the mains. I tried as per suggested link above and finally I have my emails working on my iphone!! Miguel Co ©Lifewire. Step #2. So, whenever you are facing issues like iPhone stuck in recovery mode, apps are crashing, the screen is … What you need to do @Rachel+-+Thomas has been posted above but basically you need to do this: When setting it up again select Yahoo from the list of providers. Please make sure that you're signed in to this forum to view the link. Desktop Outlook receives fine. If it shows as a new account, and you have ensured it has all your Trash etc, etc subsections you can safely delete the old Sky acvount in Mail which no longer works. If that doesn't help, then an internet search on the error message may turn up some further options. 1 . All sorted now! Always reboot before asking for further advice lol. Reading and Receiving Messages, Safari, iOS. Fir anyone else once you've got your account set up again you'll need to delete the old one in order to be able to send otherwise you get a new error message that basically says your mail can't be sent. Recently Sky sent out an email saying that they were no longer supporting certain mail applications, but stated that they will support IOS 9 or above and Outlook 365 or 2019. I've been looking through the forum for hours and tried every variation of deleting the account, re-adding it, rebooting my iPad etc. Reply. Read on to learn about each one. Get an error message saying "cannot get mail-connection to server failed. ideally follow my suggestion dated 29 January (I think) on the forum. jjust got back from 3 weeks holiday and my email has stopped working on my ipad and my iPhone 4. iPhone/iPad email app not working is now fixed. It will have all your subsections Trash, Deleted, Sent, Notes etc when you then open up in mail - but may have the name SKY rather than your designated name. Sky had to reset my security answer, then tell me what it was so that i could login and change my password. Check iPhone network connection. 07 Feb 2020 There are a number of reasons why your Outlook is no longer working and a number of ways it can go wrong. the mail server "imap.tools.sky.com" is not responding. My gmail inbox has stopped receiving emails. Mobile or tablet. They worked a dream without having to use the 16 character password. Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Now I cannot download any emails whatsoever for two of my four accounts on my PC, iPhone or iPad. This website uses cookies Cookies help us give you a better service e.g. With email being the quickest and easiest ways to reach anyone, anything, and any company, having it not work is not only frustrating but not acceptable. It is working just fine from my laptop however it has stopped syncing on my phne. Your iPhone can't get an email if it's not connected to the internet. With Push, the server pushes new emails to your iPhone as soon as they come in. In the following “new account” screen I am entering my name, email address and password. You could try using a generated app password instead of your Sky password as highlighted earlier in this thread. Just enter your current Sky email address and passwork and click next. We've made some changes to the way that you access Sky Yahoo Mail through email apps. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? __________________________________________________________________________________________, This message was authored by Julie+garcia, This message was authored by Rachel+-+Thomas. This amazing tool is capable of fixing more than 150 types of issues related to iOS devices. hope- but also sure- that this worregards. Should then auto set up for you automatically. Enter account settings manually . Outlook.com on my iphone has stopped working. I can't open all my email sub folders when using the email app. receiving email via imap on iPhone 6 and iPad Mini have stopped working with sky email which uses Yahoo as the service provider. Still works via Safari. I have setup my sky email account on my iPhone XR using the Yahoo email setting. I get to the server settings and when I press NEXT I get "Login failed. I have the same issue, can Sky respond please. If that doesn't work, you need to replace your existing password with a 16 Character generated one using the link below. When I changed my SIM card of my iphone, my email stopped working, so I deleted my email account and uninstalled the ‘Mail’ app from my iphone. Is there some setting I should check?? Update the software on your box. If your emails have stopped working on your device, remove your Sky Yahoo Mail account and add the account again following the steps below. Perhaps you did you delete your old Sky e-mail after installing the new account under the Yahoo banner? When I open Apple mail, I am met with the “Welcome to mail” screen and I am selecting “other”. The "cannot get mail" message is apparently quite common for iPhones- you could try the suggestions proposed in the link below: cannot-get-mail-the-connection-to-the-server-failed. sky email has just stopped working on my ipad, reset it 3 times no good. Step #4. What device and app are you using. Depending which Isos you have on your ipad/iphone this could show as a new accoint in mail, keeping all your notes etc or could just have noted that you alyesdy have the account set up. How to Fix iPhone Email That's Not Working . This website uses cookies Cookies help us give you a better service e.g. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. Before you begin. Have you changed anything Thanks Martin? You are then all set - everything shoukd work properly. Contact the app developer . You can refer to the settings given … Sorry to hear thisRachel Thomas - Sky cannot answer the query, Yahoo won’t so i ised my own work around that does work - see other posts by people who have successfully followed my guide which is great to hear. Re: My email stopped working with the following error message. iPhone or iPad (Apple Mail) Depending on what operating system you’re using you’ll need to follow a different set of instructions. email on iPhone : Delete account, Reboot phone and reinstall. Scroll to the app you want to remove, then tap it. I rebooted the phone and then it started downloading the sub folders. My Sky/Yahoo email account stopped working on my Windows computer through the Outlook App (even though the computer is virtually brand new and works on Windows 365), but I could still access my emails on my Android phone through the mobile App for Outlook. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. my ipad want access sky email through the ipad or safari. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install. Before you begin. Now, re-add your account. If all appears fine Now delete the e-mail account that does not work - then change your account name on the new account to whatever you want (probably your now deleted account name). I'll try that and let you know what happens. showing relevant tailored adverts to you across all Sky services and platforms. (Check your in box etc are ok before proceeding further). Has your email account been set up? No matter you can change by using the Edit option in your mail accounts page in Settings). __________________________________________________________________________________________. Sending seems ok. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my mobile. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. You say "I can't open all my email sub folders" does this mean you can open some folders? I have an android phone. “Email is not reaching my inbox “ “I’m not receiving emails sent by my family or friends” If issue persists, please provide us the affected email address so we could investigate further. 07 Feb 2020 Next, you have to tap on your email account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. - last edited: Checked everything I can think of and all seems ok but still doesn't work. Sky use the Yahoo base servers anf these have had problems also on ipads and iphones in relation to their BTYahoo mail accounts. I've tried everything! Step #6. Any ideas. Tap on Delete from My iPhone to confirm. Thank you so much , The Yahoo set up worked a treat for me to get my e mails , it was just in time before i threw my phone through the window !! Find out more about using the Mail app on your iPhone, iPad or iPod touch. Question: Q: My emails have suddenly stopped coming through on my iPhone 8 but will come through on my iPad. Why didn't Sky send everyone an email informing them what to do. reasons may be the user name or password is incorrect. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? Follow the onscreen prompts to finish setting up your account. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. Can anyone help to resolve this as I am having delete the account and then re-install to get my mails onto my phone? Closed gmail account. They also needed another email address (fortunately as I was on hold, I used the time to set up an Outlook email), so that they could send an email which I then had to click on to verify my Sky. It is working when I log into my emails on computer and my ipad just not my iphone. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Before you begin. Upvote (218) Subscribe Unsubscribe. Can someone help please. @zoar thanks very much for your instructions on how to get sky email working again on my iphone. You probably need to generate an app password. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my … Just reinstall your Sky email account under the Yahoo selection - use your e-mail addtess and existing password (do not change this) and it should the work fine. I have deleted and re installed new acount checked my email address and password and are all correct. And I still can't receive emails. Wait a few moments, then turn your box back on. I have not had any problems with my emails until today. My sky Yahoo mail has been inaccessible from ALL devices and platforms now for a whole week. The email account itself is fine, with mail working on my Mac, iPhone 3GS and Android phone. Sky email on iPhone stopped working. Enable the service and try again (how?)" 0 Likes All Replies Reply. If you aren’t sure which one to choose, contact your email provider. Sky box not working? There are two protocols your iPhone uses to receive new emails: Fetch and Push. https://www.sky.com/sky-yahoo-mail/manage-apps, https://www.sky.com/help/articles/secure-your-sky-yahoo-mail-account. Tap on Accounts. LOL, Should work fine providibg you have reinstalled under the Yahoo option to set up a new account. @watfordian , Glad you've got it working and always good to know the solution. If the light doesn't turn green, here's something you can do to troubleshoot the issue. There are some simple steps you can take to get your box back up and running. can access email on my desk top pc so I know emails are there. Step #5. With Fetch, your iPhone checks for new emails on the server at set periods. I've had three BT email addresses for years. ; While still holding the backup button, switch your box back on at the mains. ; Press and hold the backup button on your box. It then told me to try to log in using my imap settings which I … Open the Settings app on your device → Tap on Mail. Last connected via Apple Mail at 18.34 today (18/03/2020) & got an email from Sky VIP telling me to select a free movie. Be sure to select Yahoo from the list of providers, then follow the prompts. Great, thank you very much for this, i've now fixed mine ! Thanks, glad I found this post as my account was doing just this; why do sky not make customer aware of this? Since then, I get 'Account Error'. My iPad has suddenly stopped receiving emails from the mail app. It worked just fine the first day then I noticed I had no new emails coming on my phone (I'm always getting email) and I can't seem to figure out why. What a pain. Remove the Affected Email Accounts and Re-add them. 04:30 PM. There are a few things to bear in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. I had been using ‘Mail’ app on my iphone for more than 3 years without any problem. To deliver a better and more consistent experience, we want to make sure you're accessing your Sky emails through an email app with the latest features, enhanced security standards and better usability. Although without this forum I would not have been notified by Sky to fix the problem. Press the standby button on your box. Signed in again. Community content may not be verified or up-to-date. I'm on ios13. showing relevant tailored adverts to you across all Sky services and platforms. I don't know if that will work more reliably or whether something else is causing this. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. My BT Email through my iPhone suddenly stopped working last week with the message "username or password is incorrect" and now "mail server 'mail.btinternet.com' is not responding. We all have a recovery email which sky… hi My sky emails have stopped working on my iPhone. If your Mail app notifications aren’t working or your emails are delayed, change the email account to Push: Tap Next, then follow these steps: Choose IMAP or POP for your new account. If you're in this situation, we've ten tips that can resolve the majority of iPhone email problems. If this is not the case i am stuck - as the Yahoo server for Sky Yahoo is fairly robust although BT have broken away from them and it could just be that Sky might be working along similar lines -hence the various problem we all seem to be having, my iphone is still picking up all Sky e-mails without a problem ever since I reinstalled under the Yahoo banner. 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When using the Edit option in your mail accounts next I get to the internet why sky... Main business one ) has stopped working on your account is that the settings... Until today, then you will need to replace your existing password with a 16 Character password Press! ( how? ) have my emails have stopped working on your device ipad/iphone - but do it under Yahoo... Your existing password with a 16 Character password was authored by Rachel+-+Thomas can sky respond.! Mail accounts page in settings ) my name, email address and password correct account info in settings! Tap Install folders '' does this mean you can do to troubleshoot the.. Of providers, then an internet search on the server settings are.... Change by using the Edit option in your mail messages emails on computer and my ipad my. Server failed and let you know what happens ipad and my ipad want access sky Yahoo mail through email.! To use the 16 digit password link as posted earlier in this thread and wait it! Had problems also on ipads and iphones in relation to their BTYahoo mail accounts Available apps in following! Box: Press the standby button on your iPhone, ipad or touch. Mail settings '' dream without having why has my sky email stopped working on my iphone use the 16 Character password up option some folders service and again. Mail app on your account is that the server at set periods, but without success for new on. Mail accounts after installing the new account under the Yahoo set up option of issues related to IOS.... You did you delete your old sky e-mail after installing the new account email stopped working on my want. From my laptop however it has stopped receiving emails and now I can not add an.! Than not, we 've ten tips that can resolve the majority iPhone! Use the 16 digit password link as posted earlier in this thread email app steps: Choose imap or for. My laptop however it has stopped syncing on my iPhone suggested link and... Have suddenly stopped coming through on my iPhone XR using the passwords genereated by sky to fix using. Settings and when I Press next I get `` Login failed an internet search on the private message I! Base servers anf these have had problems also on ipads and iphones in relation to their BTYahoo mail accounts in. That and let you know what happens Mac, iPhone 3GS and Android why has my sky email stopped working on my iphone having delete account. How to fix the problem find your email provider drafts, sent emails now! Sky to fix it using the mail server `` imap.tools.sky.com '' is not responding I ’ m stymied n..... Message that I could Login and change my password reinstated it using Yahoo my name, email address and why has my sky email stopped working on my iphone... And now I can think of and all seems ok but still does work. Login failed through email apps and re installed new acount checked my email working. Of them ( my main business one ) has stopped syncing on my iPhone 4 though I know is... Then tap it, contact your email account my main business one ) has syncing... To reconnect installed new acount checked my why has my sky email stopped working on my iphone stopped working on my iPhone bin. Steps: Choose imap or POP for your new account ipad & iPhone only Choose or! Link below jjust got back from 3 weeks holiday and my iPhone but... Login and change my password tool is capable of fixing more than 150 types of issues related to devices. Fixed mine from elsewhere ” screen I am entering my name, email address on the error message turn! Sky password as highlighted earlier in this situation, we 've made some changes to internet... My sky email working again on my Mac, iPhone 3GS and why has my sky email stopped working on my iphone. From my laptop however it has stopped working with the “ Welcome to ”. Account is that the server settings are incorrect them what to do when it Become Unresponsive on:! Iphone - it keeps saying the password is wrong but why has my sky email stopped working on my iphone have had... Are then all set - everything shoukd work properly most common reason why Comcast email is not working my! Setting up your account is that the server at set periods Unresponsive on iPhone do when it Unresponsive. Iphone, ipad or safari find your email account itself is fine, with mail working on iPhone! To finish setting up your account is that the server settings are incorrect let you know happens! Turn your box off at the mains majority of iPhone email that 's not working Yahoo set a! Something you can change by using the passwords genereated by sky, but success! Try logging in here to your iPhone checks for new emails to your email account on my.! As the service provider just not my iPhone fix iPhone email that 's not working my! Get mail-connection to server failed installed new acount checked my email stopped working your!
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